Terra Innovatis

We enhance campsite service through digitization

...

Task Reporting


Instead of reporting issues through the reception or email, guests can now instantly and directly submit reports using the mobile app. Once a task is created by guests, it is automatically assigned to the relevant staff member. This has significantly accelerated the efficiency of resolving issues and responding to guest requests.

Reservations


Guests have the opportunity to review available options and select schedules that best suit their preferences and schedule. This feature not only enhances guest satisfaction but also encourages guests to engage in additional activities, making their stay truly memorable.

Deliveries


Instead of guests wasting time waiting in lines or searching for restaurants within the camp, they can now enjoy simple and quick food ordering through the app. Not only does this save time, but it also provides them with a high level of convenience since they can spend more time with their friends and family in comfort of their accommodation.

Communication


To address challenges in guest communication, we have developed key features within our app to facilitate fast, efficient, and personalized interaction. Through live chat and organized notifications, we ensure that guests miss as little information as possible.

Digital information board


It enables quick updates of crucial information for guests. On this platform, we can easily share the latest details about events, operating hours, special offers, and other relevant information.

Activities


The Activities section represents a key component of our app, providing guests with a comprehensive overview of various offerings in the vicinity, allowing them to make the most of their stay, not only within the camp but also beyond

...

Our objective

Our passion for technology stems from a deep belief that digitalization can transform the guest experience at campsites. We want to share our rich experience in order to provide solutions that will enable camps to face different challenges and enable them to follow the trends.
The adaptability of the application is key to achieving the individual needs and identity of each camp. Our goal is to provide a personalized experience, starting from the logo and name of the application, all the way to information, images and other elements.

Our solutions

2 Apps for everything

Our Staff and Guest applications represent a unique ecosystem that connects camp staff and guests.

Guest App

Task Reporting
Deliveries
Live chat
Activities
Digital information board
Reservations
Souvenirs showcase ...

Staff App

Tasks organization
Overview of reservations
Live Chat with a guest
Organized sending of notifications
Editing of all data that guests see
Organized food delivery system
Lost/Found ...


Our impact

We witness many advantages of our system, just some of the examples are:

  • Enhanced Guest satisfaction

    Improving guest satisfaction was our primary goal. Guests have access to all activities within the camp on their smart device.

  • More efficient staff and easier organization

    We applied our experience to facilitate the working environment for the staff and make them more efficient. We have replaced old ways of keeping reservations with our system.

  • Increased sales

    Many services were presented to the guests throughout the application, the result? Encouraged guest interactions that contribute to the goals of increasing traffic within your camp.

  • Faster communication

    We have established better communication between guests and staff in various ways. Through live chat, organized sending of notifications and digital information board. In this way, we ensured that as little information as possible was missed by the guest.


...
...
Happy Guest
Happy Guest
Happy Guest
Happy Guest
Happy Guest
Happy Guest
Happy Guest
Happy Guest
Happy Guest

Lots of satisfied guests

Our Experience

Guest satisfaction is at the center of our mission, and feedback confirms that we have succeeded.